Privacy Policy

1. Introduction

Laureate Transfer Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

Personal Information:

• Name, email address, phone number
• Government-issued identification documents
• Address and date of birth
• Blockchain wallet addresses
• KYC/AML verification data

Technical Information:

• IP address and browser type
• Device information
• Usage data and analytics

3. How We Use Your Information

We use your information to:

• Verify your identity (KYC/AML compliance)
• Issue blockchain claims and Identity NFTs
• Comply with legal and regulatory requirements
• Prevent fraud and ensure security
• Provide customer support
• Improve our services

4. Third-Party Service Providers

We work with trusted third-party service providers:

• Sumsub: KYC/AML verification services
• Privy: Wallet authentication
• Railway: Infrastructure hosting
• SendGrid: Email communications

5. Blockchain Data

Please note that certain information, including verified claims and identity data, is recorded on public blockchain networks (Base Sepolia, Base Mainnet, Ethereum, Solana). Once recorded, this information is permanent and cannot be deleted.

6. Data Retention

As a SEC-registered transfer agent, we are required by law to retain certain records for a minimum of 7 years. We will retain your personal information for as long as necessary to fulfill regulatory requirements and provide our services.

7. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits
• Access controls and authentication
• Secure cloud infrastructure

8. Your Rights

You have the right to:

• Access your personal information
• Request corrections to your data
• Request deletion of your data (subject to legal retention requirements)
• Opt-out of marketing communications
• File a complaint with regulatory authorities

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: lcn@laureate.io